Our Commitment To You

We understand there is some uncertainty around what being at university will look like for the next academic year, but we are committed to trying to adapt where we can for your safety and wellbeing. This includes regular cleaning and sanitisation of all communal spaces, social distancing as well as support from our on-site team, whether virtually or face-to-face.

Check out our video to find details on the additional measures we have put in place to keep you safe.

Find out more

Your Health

Taking care of your health is imperative to enjoying and succeeding in your studies. If you’re unwell you can get an appointment with a doctor or nurse at your university’s health centre.

For out-of-hours health advice, call the NHS Direct helpline on 0845 46 47 or visit www.studenthealth.co.uk – it’s a helpful online resource but always get advice in person from a medical professional if you’re worried about anything.

First Aid

If you have an accident, please report it to the Accommodation Team (after callitng an ambulance if needed). Our accommodation offices keep a first aid box but it does not issue drugs of any description.

 

Your Security

At CRM Students, we want you to feel safe and secure at all times.

We understand how important safety and security means to students when it comes to choose a place to live. That’s why we’ve taken our most effort to ensure that we provide the best services so that our students can thoroughly enjoy living with us.

24 Hour CCTV Cameras

24 hour CCTV is installed in all of our buildings, internally and externally.

Secure Key Fob Door Entry & Bedroom Door Locks

Key fob entry at the main entrance and communal areas. There are also locks on all private bedrooms.

Out-of-Hour Security

Out-of-hours security is managed by Service 24. If you have any security-related problems, including losing your key or getting locked out of your room, please contact the accommodation team.

Heat & Smoke Detectors

The kitchen and communal corridors are equipped with heat and smoke detectors. There’s a smoke detector fitted in every bedroom.

Some general safety tips…

  • All gates to the site are self closing. However please ensure that these close and lock shut at all times
  • Don’t prop the doors open – including fire doors
  • Always carry your keys and never give them to anyone else
  • Be aware of strangers on the premises – if you are not sure who someone is, ask them or alert the Accommodation Team
  • Lock your door when you are going out and keep it closed at other times – even if you are just nipping to the kitchen
  • If you see anything suspicious, let the Accommodation Team know as soon as possible
  • If your room is at ground level, or easily accessible from the ground, make sure your windows are shut before you go out. Windows will only tilt outwards and should not be opened fully.

If you’re worried about the safety of any equipment in your room or the communal areas, please contact the Accommodation Team.

 
 

Your Insurance

Some of our accommodation include contents insurance with Endsleigh. By partnering with Endsleigh, the No.1 student insurance provider, we’ve arranged contents insurance for all our students staying with us in our residence at no cost to you.

It is important all students confirm their cover to ensure you understand what is and isn’t covered. Plus you’ll also be entered into a prize draw specifically for CRM Students Ltd residents, courtesy of Endsleigh!

Click here for the CRM / Endsleigh Check Your Student Cover page to check your policy details.

Visit the review cover link to:

  • What is and what isn’t covered
  • Key exclusions – where cover isn’t provided
  • Policy excess – the amount you pay when you make a claim
  • How to make claim
  • Personalise cover

It is important to find out exactly what you are covered for, as you may find that the contents cover is not sufficient and you need to extend it to protect all of your possessions both inside and outside of your room.

 
 

Useful Links

Student Loans Company Helpline
0141 306 2000
www.slc.co.uk

Endsleigh Insurance (recommended by the NUS)
www.endsleigh.co.uk

Rail Information
0845 748 4850
www.nationalrail.co.uk
www.trainline.com

National Express Coaches
0870 580 8080
www.gobycoach.com

Sexual Health
www.sexualhealth.org

Drugs Advice & Helpline
0800 776 600
www.talktofrank.com